Your membership in the IntraVet Service Club entitles you to many benefits and services especially designed to help your practice grow.
One phone call
As a Service Club member, your calls are FREE, UNLIMITED and RECEIVE PRIORITY.
Non-Service Club members pay a rate of $55 per 15-minutes of support rendered
Software updates
FREE software updates for your current IntraVet products.
Non-Service Club members pay $900 per missed update
IntraVet Connection Newsletter
Receive IntraVet's quarterly
newsletter, filled with software tips and important industry information.
eNewsletter
Receive monthly email newsletters
including software tips and tricks directly from our support team.
Email Support
Unlimited email support - Simply
email the support team at support@intravet.com
Live Help
Get answers without picking up the
phone. Access Live Help by visiting www.intravet.com. Simply select Live Help,
then choose from the listing of supported products. Within seconds a chat
window appears, connecting you to the first available support specialist.
Remote Support
This diagnostic tool allows the
IntraVet support team to work directly with your computer system to pinpoint
concerns. Having your support specialist physically see the problem makes it
easy to walk through solutions on-screen.
Access to online FAQ database 24/7
Search our solution database, email
questions directly to our support specialists.
Support hours:
Monday - Thursday:
7:00 a.m - 7:00 p.m. CST
Friday:
7:00 a.m - 6:00 p.m. CST
Saturday:
8:00 a.m - 12:00 p.m. CST
(24-hour support available for additional fee)
All of the benefits of an IntraVet Service Club membership are available for a low monthly investment.