Every two years, the American Animal Hospital Association (AAHA) performs a survey that evaluates the leading veterinary practice management software. We’ve highlighted some of the survey results as they relate to IntraVet.

  IntraVet’s technical support and service are still unmatched, with IntraVet again rated highest in support response time with 67% of surveyed users receiving help in 10 minutes or less. The next closest among the competition has only 53% of respondents confirming a 10-minute or shorter turnaround time.

  When IntraVet users call for help, their problems are resolved faster than any other software provider. IntraVet users were very satisfied with the time it took to resolve their problems.

  IntraVet representatives are available more often than any other software provider.

2010 marks the seventh consecutive survey in which IntraVet has come out on top for comfort level in using the software in two weeks or less among veterinarians, technicians and front office staff alike.

IntraVet was first among competitors in Creating Estimates, Tracking Compliance, Tracking Patient Throughout Visit, Tracking Operational/Financial Business Metrics, Billing Clients and Managing Inventory.

 

Intuitive software features paired with top-tier support make IntraVet the veterinary industry’s undisputed practice management leader. With more than 2,300 clinics nationwide, IntraVet has served veterinarians since 1986 with complete system solutions that improve client communications and profitability.